If I am an existing customer, how do I login?

Your "Username" is your email address. If you have forgotten or need to change your password, click "Forgot Password" to reset it. For security purposes you can edit your password in "My Account" once you have logged in.

I have a retail business and would like to speak to a KSA salesperson directly to place an order. How can I contact them directly?

Please email info@kurtadler.com; advise your store name, address, email address and phone number and a salesperson will follow up with you to create an account and place an order.

I do not have a retail business; can I still order from Kurt S. Adler?

Kurt S. Adler does not sell directly to consumers. Please use our Find a retailer option to locate a retailer in your area that may have the product you wish to purchase in stock.

What is the minimum dollar amount for orders?

Minimum dollar amount for the first order each calendar year is $500.00. Each reorder is a minimum of $150.00.

I am a new business and I do not have any business references, can I still apply for a Wholesale Account?

Yes, for further instructions on how to apply for a Wholesale Account without Business References please email info@kurtadler.com

How do I file a claim?

If you have a claim to file, please contact adjustments@kurtadler.com.

Are licensed items purchased allowed to be included in Subscription Boxes or Product of the Month Offerings?

It varies depending on the License. Please contact your sales rep or email info@kurtadler.com for further information.

What is the Sample Sale, and do I need an account to purchase products?

While we are a wholesale company, we are using this opportunity to sell our extra samples and some of our discontinued items, directly to the consumer, at wholesale cost.

Consumers have access to shop www.kurtadlersamplesale.com without creating an account.

If you are a retailer, and are interested in purchasing any of our closeout items, please contact us: sales@kurtadlersamplesale.com.

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