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Privacy Policy

Privacy Policy

Effective Date: 07/2026

Kurt S. Adler, Inc. ("Kurt Adler," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting www.kurtadler.com ("Website").

This Privacy Policy explains how we collect, use, disclose, and protect your information and describes your privacy rights.

By accessing or using our Website, you acknowledge that you have read this Privacy Policy.

Information We Collect

We collect information in several ways.

Information You Provide

We collect information that you voluntarily provide when you interact with us. This information may include your name, company name, billing and shipping addresses, email address, telephone number, account login credentials, payment information (which is processed securely through third-party payment providers), purchase history, customer service communications, and your marketing preferences.

Information Automatically Collected

When you visit our Website, we may automatically collect certain information about your device and your interactions with the Website. This information may include your IP address, browser type, device type, operating system, referring website, pages visited, time spent on pages, the date and time of your visits, clickstream information, search terms used, and information collected through cookies and similar technologies.

This information helps us improve our Website and better understand visitor interactions.

Information from Third Parties

In some cases, we may receive personal information from third parties that help us operate our business and provide our services. These third parties may include payment processors, shipping carriers, marketing and analytics providers, social media platforms, and fraud prevention partners.

How We Use Your Information

We use your personal information for a variety of business purposes, including to process orders, fulfill shipments, manage customer accounts, respond to inquiries, provide customer support, improve our Website, analyze Website performance, detect fraud, protect the security of our Website, send marketing communications where permitted by law, and comply with our legal obligations.

Cookies and Tracking Technologies

We use cookies, pixels, local storage, and analytics technologies to enhance your experience on our Website. These technologies help us remember your preferences, authenticate users, measure Website traffic, improve Website performance, personalize content, and measure the effectiveness of our marketing efforts. You may control cookies through your browser settings. Disabling cookies may affect Website functionality.

Analytics and Advertising

We may use third-party services to support our Website, marketing, and business operations. These services may include Google Analytics, Google Ads, Meta (Facebook) Pixel, Microsoft Advertising, and other analytics or advertising providers that help us understand Website usage, measure the effectiveness of our marketing efforts, and improve the user experience. These providers may use cookies and similar technologies to collect information about your use of our Website.

You may be able to limit certain targeted advertising activities through industry opt-out programs, such as those offered by the Network Advertising Initiative (NAI) and the Digital Advertising Alliance (DAA), as well as through your browser's privacy settings and controls.

Website Chat, Session Replay, and Visitor Analytics

To improve customer service and Website functionality, we may use technologies that record or analyze your interactions with our Website, including mouse movements, clicks, scrolling activity, form interactions, page navigation, session recordings, and chat interactions. We use this information to improve Website usability, troubleshoot technical issues, prevent fraud, and enhance our customer support services. By using our Website, you consent to these technologies where permitted by applicable law.

California Privacy Notice (CCPA/CPRA)

If you are a California resident, you have certain rights regarding your personal information under applicable law. These rights include the ability to know what personal information we collect, request the deletion of your personal information, correct inaccurate personal information, access the personal information we maintain about you, limit the use of sensitive personal information where applicable, opt out of the sale or sharing of personal information, if applicable, and not be discriminated against for exercising your privacy rights.

To exercise your rights, contact:

Email: info@kurtadler.com

We may verify your identity before processing requests.

Categories of Information Collected

We may collect various categories of personal information, including identifiers, commercial information, internet or other electronic network activity information, approximate geolocation information, device information, customer records, and communications.

Sharing Personal Information

We may disclose personal information to third parties that help us operate our business and provide our services, including shipping providers, payment processors, technology vendors, marketing and analytics providers, customer service providers, and professional advisors. We may also disclose personal information to government authorities, law enforcement agencies, or other parties when required to do so by law or to protect our legal rights. We do not sell personal information in exchange for monetary consideration. However, if applicable law classifies certain advertising or analytics technologies as "sharing" personal information, California residents may have the right to opt out of such sharing.

California Invasion of Privacy Act (CIPA)

We use certain technologies, such as analytics tools, chat functionality, customer support platforms, and session replay tools, to better understand how visitors interact with our Website and to improve the user experience. These tools may capture information about your browsing activity, including clicks, page navigation, and other interactions.

Where required by applicable law, we provide notice and obtain consent through our cookie banner or other consent mechanisms before collecting this information.

Email Communications

You may opt out of marketing emails at any time by using the unsubscribe link included in our communications or by contacting us directly.

Transactional emails related to purchases or accounts cannot be opted out of.

Data Retention

We retain personal information only for as long as reasonably necessary to complete transactions, meet our legal and regulatory obligations, resolve disputes, enforce our agreements, and maintain appropriate business records.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information. These safeguards include, where appropriate, encryption, secure servers, access controls, firewalls, and ongoing security monitoring to help protect against unauthorized access, use, or disclosure. However, no method of Internet transmission or storage is completely secure.

Children's Privacy

Our Website is not directed to children under 13.

We do not knowingly collect personal information from children under 13.

If we learn that we have collected such information, we will delete it promptly.

Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites.

International Visitors

If you access our Website from outside the United States, your information may be transferred to and processed in the United States.

By using the Website, you consent to this transfer.

Your Choices

You have choices regarding your personal information. You may update your account information, opt out of receiving marketing emails, adjust your cookie preferences, request access to the personal information we maintain about you, and request deletion of your personal information where permitted by applicable law.

Do Not Track Signals

Some browsers transmit "Do Not Track" signals.

Currently, our Website does not respond differently to such signals because there is no universally accepted standard.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective when posted on this page.

The Effective Date above indicates the most recent revision.

Contact Us

If you have questions regarding this Privacy Policy, contact:

Email: info@kurtadler.com

 

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